Chapter 4 Redux

I believe feedback tools could be used in endless ways in the library arena. Of course gaining feedback from staff and other librarians would be most beneficial. Patron feedback could be a Pandora's Box but would make a delicious read. Extracting the chaff would require a sense of humor, quelling indignation and an urge to throttle someone. Library Goddess rightly commented that how the survey or questions are worded are key. However, if one feels the urge for tantalizing feedback, global questions could be interesting.